Tuesday, March 8, 2005

Baseball Themed Centerpieces

opening and closing against waiting lists

In the Hospital de la Ribera no waiting lists. This is well known. Especially for patients clients / customers Hospita patients of the Bank (in the HR, there is no patient care but customer, but that's another story)
The Hospital waiting lists in the West Bank have become the abracadabra of Agendas.

-Ophthalmology gives me time for Dr. Maybe ...
"Sorry, no agenda is open ...
- And when will it open?
-Call within a month or month and a half ...

Customer patient calls in a month or month and a half. Or can you approach the roundabout appointment desk at the hospital. Will there be open the agenda? Will there be filling the agenda? Be some free time to put your name on the agenda? Imagine that, yes, there is already a line in the agenda of Dr. Tal, for two months later:

- I can darlehora for day X.
- Could it be sooner? I was told to return every six months for a review ...
- No, you have to be that day or the next, and there are no more days in the calendar.
- Well, give me.

And the customer is going to patient consultation and Dr. It simply tells that time asked the nurse for a test and re-appointment for when I have the test results. Will be a few weeks, the test. You will have to make an appointment, and datebook may be open or closed again. Finally get that Dr. Just to see, along with test results and the six months between review and revision have become one year. Finally, nothing happens: Abracadabra , the agenda has been closed abracadabra, the agenda is open.
No waiting lists. Those who wait are not on any list, because they were not listed on any agenda.

Those who have no agenda are the customers (im) patient areas that are not area 10 . They always have an open agenda for everything. No longer terms for testing, therapies or operations. Do you know why? For the company, HR, charges the Generalitat Valenciana each visit, test, operation or counseling of those who are from outside the area. And private insurers, of course. Therefore, customers do not have closed fura agendas.
advice? Sign in at another hospital, they say that we are entitled to be with any doctor or hospital, by free choice, and the other of the other area hospital asked us tests, therapies or operations in the HR. What happens is that public hospitals do not like this game and are not supposed to go into it.


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